Resource coordinators help ensure community members can observe COVID-19 isolation and quarantine by connecting them with emergency food supplies, official work and school release letters, income supplements for rent and utilities, and other essential resources.
Tracing Health resource coordinators are bilingual and trained to find and provide social and economic support to community members impacted by COVID-19. Our resource coordinators have arranged food deliveries for individuals in COVID-19 isolation or quarantine; helped people access vaccines by arranging transportation; connected people who have lost their jobs due to the pandemic with income recovery resources; and much more.
The isolation and quarantine of people infected with or exposed to COVID-19 are effective strategies for preventing the spread of the virus. However, observing isolation or quarantine is not feasible, economically or logistically, for many people. Missing work could mean missing a paycheck, which might mean missing a rent payment or running out of food.
Tracing Health believes community members should not have to choose between meeting their basic needs and keeping their communities safe. Our resource coordinators offer social and economic support that helps individuals successfully comply with isolation and quarantine, safeguarding the wellbeing of individuals, families, and communities.
12% of all cases and contacts were referred to Tracing Health specialists for resource coordination support. While not all cases require the wraparound services we offer, our culturally-centered approach created a trusted environment to for clients to ask for information and support.
97% of contacts were notified within 48 hours of receiving the original case data. Once a contact is informed of potential exposure our resource resource coordinators help ensure they are able to successfully quarantine preventing further spread in their communities.