Community Focused Recruitment

< BACK TO OUR APPROACH | NEXT: Culturally Centered & Primary Language Contact Tracing Services

All Tracing Health team members have full PHI benefits, receive extensive and ongoing job training and the tools to work remotely.

When COVID-19 arrived, it brought with it a wave of unemployment and economic instability. Due to longstanding inequities rooted in systemic racism, communities of color – who were at greater risk of serious symptoms and death from COVID-19 – were also more likely to lose their jobs, causing housing and food insecurity.

In a matter of months Tracing Health recruited over 600 qualified team members, primarily from communities of color. Tracing Health worked through community partners, health systems, public health departments, and word of mouth to reach the candidates we needed.

Community Focused Recruiting In Action

Click a video to learn more about our approach to community focused recruiting.

“I’m proud of the work that I’m doing because not only are the people that I’m hiring saving lives, but also we are creating a pipeline of public health workers that can carry on this work way beyond Tracing Health.”

Javier Mendez, Bilingual Recruiter

Javier Mendez

Bilingual Recruiter

Learn More

View Video Transcript

“Some of the things that I look for in a candidate is that they have a customer service oriented mindset, that they’re flexible, that they’re willing to do whatever it takes to get the job done.”

Maria Contreras, Bilingual Recruiter

Maria Contreras

Bilingual Recruiter

Learn More

“I had to hire over 300 contact tracers in a timeframe of 60 days. Some of the skills I had to develop was definitely the ability to fast review a resume and pick up on the key skills I needed so that I can reach out to individuals and schedule interviews. I was doing anywhere from 13 to 15 interviews a day, and I had to be able to identify in those 15 to 30 minutes whether the individual would make a great contact tracer and had the skill set required to be successful and make a difference and impact in our team. Some of the things that I look for in a candidate is that they have a customer service oriented mindset, that they’re flexible, that they’re willing to do whatever it takes to get the job done.”

View Video Transcript

72%

72% of Tracing Health team members identify as Black, Indigenous, or other people of color. The diversity of our workforce reflects the diversity of the communities we serve.

63%

63% of the Tracing Health front line workers are – Contact Tracers & Resource Coordinators – are women.

“I just wanted to say how impressed we are with your team—their skill, thoroughness, and efficiency! It’s so great to have them aboard! I would love to spend some time talking with you about your recruitment and training process to understand how we could do better with our staff.”

County Partner, Sonoma County Public Health Department

“The Public Health Institute is doing a lot to help us develop professionally with all their workforce development efforts. I can see how really enriching my resumé will help me keep a job in public health in the future. So it gives me that sense of like security… job security that I might not have right now as a contact tracer.”

Paulina Jafarzadeh, Contact Tracer PNW

Get in Touch

For more information about our services or about partnering with Tracing Health please contact us.