Tracing Health

Tracing Health is committed to culturally centered staffing to combat the spread of COVID-19, building a workforce that is more representative of the future of public health.

Tracing Health launched in the spring of 2020 as a COVID-19 response initiative and strategic partnership program of the Public Health Institute and the Oregon Public Health Institute. We support local health jurisdictions, school districts, community health centers, and other partners by rapidly deploying and then sustaining COVID-19 response services, including Case Investigation and Contact Tracing, Vaccine Support Services, Resource Coordination and Epidemiology.
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Tracing Health is advancing health equity by prioritizing hiring from within the communities we serve, strengthening trust, and deepening our impact with culturally centered and primary language services. While responding to COVID-19, we are also building the diverse, qualified public health workforce America needs.  

A PUBLIC HEALTH Pandemic Response Team

Tracing Health has recruited over 650 + staff and provided each with 100+ hours of training

“This job is special to me because I’m not only working for the community, but for my family members and for my neighbors as well.”

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Hameda Dil Mohamed, Multilingual Contact Tracer

“Contact tracing is is more than just tracing someone’s contacts. It’s being there for them. It’s letting them know that I’m human as well. You don’t have to just give me your information. You can talk to me. I’m a real person, so let them know that real recognize real. Its more than just collecting data.”

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Jennifer Franklin, Contact Tracer

“I have one goal in life, and that is to continue to serve the public. My purpose here on this planet is to provide the best possible service to those who I encounter on the street, to those who might be struggling with income disparities or from those who might not have what I have, I want to continue to be a public servant and serve the public in my best capacity.”

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John Franco, Bilingual Resource Coordinator

“Some of the things that I look for in a candidate is that they have a customer service oriented mindset, that they’re flexible, that they’re willing to do whatever it takes to get the job done.”

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Maria Contreras, Bilingual Recruiter

“Resource coordination is the identifying of various different resources and services at the community, the county, state and even federal levels, and then relaying that information over to people who have been affected by COVID-19. It’s really important because it addresses the social determinants of health, which play a huge role on health outcomes.”

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Arnold Dimas, Resource Coordinator

“My ultimate goal is to help the Latino population in terms of mental health and general health.”

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Paulina Jafarzadeh, Bilingual Contact Tracer

“This pandemic has forced a lot of people to slow down and stop, and reconnect with themselves and their loved ones.”

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Jae Williams, Bilingual Contact Tracer

“Working during a pandemic has taught me that when we resource and fund public health the way it needs to be, we can accomplish amazing things.”

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Emily Henke, Executive Director, Oregon Public Health Institute

“To me, the data has a voice because that voice is talking to me, its telling me their suffering, their pain, their love, their empathy.”

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Gladys Jimenez, Bilingual Contact Tracer

“Living through the pandemic this past year has definitely taught me patience and understanding.”

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Eva Ruiz, Teams Manager

Tracing Health
Lift

671

new staff have been hired by Tracing Health throughout the course of the pandemic.

With good salary and full benefits the work has provided security and stability to our team, a majority of whom live in the communities hardest hit by the COVID-19 pandemic.

Tracing Health
Serve

93%

of Tracing Health contact tracers and resource coordinators are bilingual or multilingual.

With 52 Languages spoken we are able to work with a wide-range of communities.

Tracing Health
Respond

20+

State and local health departments, schools and health systems and other entities protecting the public’s health.

We are now offering our COVID-19 response services throughout California and the Pacific Northwest.

Tracing Health
Grow

120

hours of training are given to new hires as part of Tracing Health’s onboarding process.

Training covers a wide range of subjects including contact tracing certifications, database training, vaccine education, and culturally centered techniques for effective public health conversations.

PARTNER WITH US Get in Touch

For more information about our services or about partnering with Tracing Health please contact us.